Focus

on what matters most with Childcare Hive by your side

Your trusted partner in managing the administrative tasks of your Early Childhood Education and Care (ECEC) service with efficiency and expertise.

Take the pulse of your childcare business

Give your admin a thorough check-up with our popular Kidsoft Health Check.

Uncover hidden revenue opportunities, ensure compliance, and receive actionable recommendations to get your service running like a well-oiled machine.

Explore Kidsoft Health Check

An extension of your admin team

With decades of experience in the sector, we understand that running a childcare business involves juggling multiple responsibilities, and administrative tasks can often become overwhelming. That’s why we offer comprehensive admin support services tailored to meet the unique needs of your ECEC service.

Our

Packages

Basic

from

$150

per week + GST

Admin support

Advanced

from

$250

per week + GST

Full service admin

Most popular

Doodle_02

Package Inclusions

Basic

Advanced

Waitlist Management

Provide weekly utilisation reports with forward vacancy projections to maximise occupancy

Utilisation Reports

Provide weekly enrolment reports to enable processing of enrolments in a timely manner

Enrolment Reports

Import enrolments into Kidsoft and create bookings accounts

Kidsoft Import

Send enrolment offers to guardians to complete documentation

Enrolment Offers Emails

Processing of bond charge, bond payments and bond refunds

Processes Bond Transactions

Customer Account Statements

Send customer account statements to families on a recurring basis, following your service’s specific Fee Policy requirements

Recurring Statements

Investigate and resolve customer account statement enquiries and errors with parents

Investigate & Resolve Errors

Debtor Management

Provide weekly debtors report

Weekly pay report

Direct follow-up with parents on failed payments and outstanding accounts to minimise debtor balances

Failed Payment Emails

Enter/process manual payments from parents to ensure accuracy of the account balance

Manual Payments

Identify and follow up accounts without valid and current payment schedules / details to maximise cashflow

Automated Follow-ups

CCS Administration

CCS Checks

Correct CCS overdue attendance errors and submit attendances to CCS to ensure compliance

CCS Error Corrections

Confirm CCS payments and send weekly CCS payment report

CCS Payment Confirmation

Provide weekly CCS enrolments report

Weekly CCS Reports

Proactive management of CCS enrolments with missing or incorrect accounts to ensure maximum CCS

Proactive CCS Management

Booking Management

Add/edit/remove child bookings to maximise occupancy

Add/Edit Bookings

Manage operational capacity via room capping and management as required to ensure staff and child ratios

Manage Room Capacity

Add/edit/remove booking surcharges as required to ensure correct charges are applied to accounts

Add/Edit Surcharges

ACCS & ISS Management

Assist with the ACCS and ISS claim process to ensure correct subsidies and payments are received

ACCS & ISS Claim Process

Create ACCS certificates and determinations to ensure correct account charges are applied

Create ACCS Certificates

Complete ISS claims to ensure IS subsidy payments are received

Complete ISS Claims

We

love

admin!

At Childcare Hive, we thrive on administrative tasks. Big or small, we’re here to tackle any kind of task and lighten your workload. 

Not looking for an ongoing package? 

Our dedicated team is ready to assist you with your specific needs, whether it’s a one-time project, clearing a backlog of tasks, or providing support during busy periods. Let us handle the admin, so you can focus on what truly matters – delivering exceptional care and early learning experiences to the children in your centre.

Here are just some of the tasks we can take off your plate:

  • QKFS 2023 implementation, review, forecasts and submissions 
  • NSW Start Strong implementation
  • Victorian Free Kinder funding setup
  • Fee analysis and recommendations
  • Implementing your annual fee increases and sending communication to families
  • Creating and sending CCS communications to families (e.g. End of Financial Year CCS balancing)
  • Sending re-enrolment requests to families
  • Providing new Kidsoft feature training to you and your team
  • Creating bespoke communication templates for your service
  • Set up of partner integrations in Kidsoft e.g. Childcare CRM, Storypark
  • End of year task completion and management

Is your admin headache missing from the list? Get in touch today and let us help you relieve it!

The Power of the Hive

Childcare Hive is your ultimate all-in-one partner, providing a hive of customised solutions tailored to meet your specific needs. Say goodbye to juggling multiple service providers and welcome the simplicity and efficiency of Childcare Hive as your trusted partner in success.

Let us help you thrive

Book in a Kidsoft Health Check or simply ask us a question.

Complete the form below or email us at
hello@childcarehive.com.au